AutoQuotes, LLC Status

AutoQuotes, LLC

All Systems Operational

About This Site

Welcome to the AutoQuotes status page. All known issues affecting AQ products are listed and tracked on this page.

Please reach out to our Customer Support team at support@aq-fes.com or (866) 452-8324 if you have questions or need additional assistance.

Note: Service interruptions may vary from customer to customer depending on the systems or services impacted.

AQ Operational

AQD Operational

APIs Operational

Databases Operational

Report Server Operational

OrderStatus Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2020

AQ Software Update

Completed - The scheduled maintenance has been completed.
Apr 3, 02:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 01:01 UTC

Scheduled - The AQ development team has scheduled a software update for, Thursday, April 2, 2020, starting at 9 pm EDT. The update will be applied to US and UK versions of the AQ software. During deployment of the update to our servers, there will be a temporary interruption in service. The deployment should be completed within 45 Min.
Apr 2, 15:39 UTC

Apr 2, 2020

AQ Software Update

Completed - The scheduled maintenance has been completed.
Apr 2, 01:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:00 UTC

Scheduled - The AQ development team has scheduled a software update for, Wednesday, April 1, 2020, starting at 9 PM EDT. The update will be applied to US and UK versions of the AQ software. During deployment of the update to our servers, there will be a temporary interruption in service. The deployment should be completed within 30 Min.
Apr 1, 15:41 UTC

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

AQ Login Issues

Resolved - This incident has been resolved.
Mar 26, 14:35 UTC

Monitoring - We released a patch yesterday that will allow you to get back into the AQ software. You can go to this article to access it.

https://support.aq-fes.com/s/article/Resolve-AQ-Login-Issue?language=en_US
Mar 24, 11:24 UTC

Identified - We are currently having issues with logging into the software. You can go to this article for assistance with correcting this issue.

https://support.aq-fes.com/s/article/Resolve-AQ-Login-Issue?language=en_US
Mar 23, 12:48 UTC

Mar 25, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

AQ - Login Outage

Resolved - This incident has been resolved.
Mar 21, 19:25 UTC

Update - We are continuing to monitor for any further issues.
Mar 21, 15:24 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 15:23 UTC

Investigating - We are currently investigating reported issues with logging into AQ. At this time users may be unable to access AQ. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Mar 21, 12:45 UTC

Mar 20, 2020

No incidents reported.